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Return & Refund Policy for Custom T-Shirts Calgary

At Deco Apparel, we take pride in delivering high-quality custom t-shirts Calgary customers can trust..

 

We want to keep things simple and clear at Deco Apparel. Here's how we handle returns, refunds, and replacements:

  • No Returns:
    We don’t accept returns for any reason including sizing issues, change of mind, or custom design errors from the customer side.

  • Our Mistake? We Fix It:
    If there was a printing, manufacturing, or production error on our part, we’ll send a replacement at no extra cost. Just let us know and we’ll make it right.

  • No Refunds:
    All orders are final once placed. We don’t offer refunds under any circumstances.

  • Lost or Stolen Packages / Sizing Issues:
    If your package was lost or stolen, or if there’s a sizing issue, a new order must be placed. Unfortunately, we can’t replace or refund those.

  • Wrong Address?
    If the shipping address was incorrect and your package gets returned to us, we’ll let you know. You’ll just need to cover the shipping cost for us to send it out again.

If there’s an issue with your custom t-shirts Calgary order due to a printing or garment defect, we’ll gladly offer a replacement or store credit.

If you believe there was a mistake on our end, or if something went wrong during shipping, please reach out to us at contact@decoapparel.com. Include your order number, details of the issue, and any photos if possible. Our team will review it and get back to you with a solution.

We may update these policies from time to time without notice. Be sure to check this page for the latest info.

Thanks for choosing Deco Apparel — we appreciate your support and are here to help if anything goes wrong! 

Our goal is to provide peace of mind when ordering custom t-shirts Calgary for your business, event, or organization.

We value transparency and local service — that’s why our custom t-shirts Calgary policy is clear and customer-focused.

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